(815) 844-6109 ihr@ihrpontiac.com

Frequently Asked Questions

How much do services cost?

Fees are determined by a sliding scale based on income and number of dependents.  No one will be denied services because of inability to pay.  The following insurances are accepted by most of our providers:

    • 708
    • Aetna
    • BCBS
    • Cigna
    • Com Psych
    • DMH
    • Health Alliance
    • Health Link
    • Humana
    • Illini Care
    • Life Synch
    • Magellan
    • Medicare
    • Meridian
    • Molina
    • Optum
    • Supr
    • United Behavioral Health
    • United Health Care

    If you have questions regarding insurance coverage, please call us at 815-844-6109.

    Are services confidential?

    All services are bound by the Illinois Confidentiality Act and HIPAA. No one, including your employer or a family member will know you are receiving services unless you tell them or give us written permission to do so.

    How can I get started with services?

    Simply call 815-844-6109 to schedule an appointment. One of our receptionists will be glad to assist you.

    What are the office hours?

    Monday – Wednesday: 8:30 AM to 8 PM
    Thursday: 8:30 AM to 5:00 PM and by appointment only until 6:00 PM
    Friday: 8:30 AM to 5:00 PM