Frequently Asked Questions
How much do services cost?
Fees are determined by a sliding scale based on income and number of dependents. No one will be denied services because of inability to pay. The following insurances are accepted by most of our providers:
- Com Psych
- Health Alliance
- Health Link
- Illini Care
- Life Synch
- United Behavioral Health
- United Health Care
If you have questions regarding insurance coverage, please call us at 815-844-6109.
Are services confidential?
All services are bound by the Illinois Confidentiality Act and HIPAA. No one, including your employer or a family member will know you are receiving services unless you tell them or give us written permission to do so.
How can I get started with services?
Simply call 815-844-6109 to schedule an appointment. One of our receptionists will be glad to assist you.
What are the office hours?
Monday – Wednesday: 8:30 AM to 8 PM
Thursday: 8:30 AM to 5:00 PM and by appointment only until 6:00 PM
Friday: 8:30 AM to 5:00 PM