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Frequently Asked Questions

How much do services cost?

Are services confidential?

What are the office hours?

How can I get stated with services?


How much do services cost?

Fees are determined by a sliding scale based on income and number of dependents.  No one will be denied services because of inability to pay.  The following insurances are accepted by most of our providers:

  • Aetna

  • BCBS

  • Cigna

  • Com Psych

  • Health Alliance

  • Health Link

  • Humana

  • Life Synch

  • Magellan

  • Medicare

  • Meridian

  • Optum

  • United Behavioral Health

  • United Health Care

If you have questions regarding insurance coverage, please call us at 815-844-6109.

 

Are services confidential?

All services are bound by the Illinois Confidentiality Act and HIPAA. No one, including your employer or a family member will know you are receiving services unless you tell them or give us written permission to do so.

 

What are the office hours?

Monday-Wednesday

9:00am to 8:00pm

Thursday-Friday 9:00am to 5:00pm

 

How can I get started with services?

Simply call 815-844-6109 to schedule an appointment. One of our receptionists will be glad to assist you.

 

 

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